These terms apply to your use of all of the sites and services owned or operated by Coachman Insurance Company.
Unless stated otherwise, all references to the Coachman sites in these terms include all such sites.
The information on this website is intended to provide general information only on the various services and insurance coverages offered by Coachman. Nothing in this website is intended to provide legal advice or to be relied on as binding in any dispute, claim, action, demand or proceeding.
The full terms and conditions of the insurance coverages offered by Coachman are set out in the policy terms and conditions, and the legislation governing such policies. In the event of the omission of any information from this website, or any contradiction or difference between anything on this website and the policies or applicable legislation, you must treat the policies and applicable legislation as the full and correct statement of not only your insurance coverage, but your rights and obligations at law.
Coachman disclaims all liability for the use of the information contained on this site by any user, including any losses, damages, lawsuits, claims or expenses anyone may incur as a result of using this information. Further, and without limiting the generality of the foregoing, in no event shall Coachman be liable for any direct, indirect, special, exemplary, punitive, aggravated, incidental or consequential damages arising out of the use of the information herein even if it has been advised of the possibility of such damages.
Coachman is not responsible for any errors or misinformation that may be obtained as a result of an incompatible browser. Coachman supports the following browsers and cannot guarantee that navigation, pages and online services will work or display properly should another browser be used.
Coachman supports the most recent devices and platforms.
Coachman's online applications may support other browsers. Further details of support can be found in the applications Help or FAQs
Forms and documents on this site are in PDF format. You will require a recent version of a PDF viewer such as Adobe Acrobat Reader to view these files.
For video capabilities to work on this site, visitors must have a browser compatible with HTML 5.
Your online security
We use encryption and authentication tools to protect the security of the personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep your password in a safe place and not to divulge it to anyone. Remember to sign off and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Use of website cookies
There are two types of cookies:
- Session cookies are used only for the length of time you stay on the website. When you leave the website, they expire and are no longer active. We use session cookies to enable us to better serve you when you visit www.coachmaninsurance.ca.
- Persistent cookies are more permanent and can be re-read when you return to the website that placed them on your computer. We use persistent cookies from time to time to prevent 1-time events from occurring during subsequent user visits. This often applies to message or survey pop-ups.
You can choose not to accept cookies. You may do this by setting your browser options to inform you when cookies are being sent. Alternately, you can set these options to deny cookies altogether.
Note: By not accepting cookies you may limit the functionality that we can provide to you when you visit our website.
User trend analysis
When you visit our website or use our services, some information such as your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the website you visited before our website is logged automatically and stored in secure log files. We report on this logged information in aggregate, in other words, no personal information is included in the reports. These reports help us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our products and services.
Links to other sites
The use of the term analytics is defined as information we collect about our websites such as length of time spent on our sites, what pages are loaded, and by what kinds of devices. This general analytic data does not identify the user directly.
Google: Google services such as Analytics and Google Maps may be used to enhance service for Coachman website visitors. Google may collect and report non-identifiable information about activities on Google services. This information is password protected and only available to Coachman staff and Coachman social media consultants. See Google's privacy centre and terms of service for further information on applications and policies.